Service & Maintenance

Professional service, emergency repairs, and preventive maintenance for access control systems and door hardware throughout Central California

Complete Service Solutions

We installed it - we'll keep it running

Emergency Repairs

24/7 emergency service for critical access control failures. Same-day response for hotels, colleges, and commercial facilities.

Preventive Maintenance

Scheduled maintenance programs to prevent failures and extend system life. Custom service plans for your specific needs.

System Updates

Software updates, hardware upgrades, and system expansions. Keep your access control technology current and secure.

Service Programs

Tailored maintenance for optimal system performance

Emergency Service

  • ✓ 24/7 emergency response available
  • ✓ Same-day service for critical failures
  • ✓ Mobile service vehicles with common parts
  • ✓ Temporary solutions to restore access
  • ✓ Priority response for service contract customers

Preventive Maintenance

  • ✓ Quarterly, semi-annual, or annual visits
  • ✓ Reader cleaning and calibration
  • ✓ Door closer adjustments and lubrication
  • ✓ Battery replacement and testing
  • ✓ Complete system testing and reporting

System Management

  • ✓ Software updates and patches
  • ✓ Database backup and optimization
  • ✓ User account management
  • ✓ Report generation and analysis
  • ✓ System expansion and configuration
Professional Technician

Service Plans

Choose the right level of support for your facility

Essential Plan

Basic maintenance and support for smaller facilities

  • • Annual preventive maintenance
  • • Emergency service during business hours
  • • Basic software updates
  • • Remote diagnostic support

Professional Plan

Comprehensive service for commercial facilities

  • • Semi-annual preventive maintenance
  • • Priority emergency response
  • • All software updates included
  • • Quarterly system reports
  • • User training sessions

Enterprise Plan

Full-service support for large facilities

  • • Quarterly preventive maintenance
  • • 24/7 emergency response
  • • Proactive system monitoring
  • • Custom reporting and analytics
  • • Dedicated account manager

Systems We Service

Comprehensive support for all major brands and technologies

Access Control Systems

  • • Card reader systems
  • • Proximity and smart card systems
  • • Mobile credential systems
  • • Keypad and biometric systems
  • • Wireless lock systems

Door Hardware

  • • Exit devices and panic hardware
  • • Commercial locksets
  • • Door closers and operators
  • • Automatic door systems
  • • Specialty hardware

Integrated Systems

  • • Property management integration
  • • Video surveillance integration
  • • Building automation systems
  • • Fire alarm integration
  • • Visitor management systems

Legacy Systems

  • • Older access control systems
  • • Discontinued product support
  • • Migration planning
  • • Upgrade consultations
  • • Parts sourcing

Why Choose Our Service?

Local expertise with professional standards

Local Response

Based in Hollister, serving the entire Central California region. Fast response times and local accountability for your peace of mind.

Factory Training

Our technicians receive ongoing factory training and certification from major manufacturers. Professional expertise you can trust.

Installation Knowledge

We installed many of the systems we service. Complete understanding of your specific configuration and requirements.

Parts Availability

Direct vendor relationships mean faster parts availability and competitive pricing on replacement components.

Keep Your Systems Running

Professional service and maintenance for optimal performance and reliability

Service Areas: Monterey Bay • Central Coast • Silicon Valley

Emergency Response: 24/7 availability for critical facilities